A kiosk is an interactive system designed for public use that delivers information or enables transactions.
Standard or custom applications developed for information kiosks provide customers with information, the ability to participate in loyalty programs, and transaction capability. Enterprises deploy kiosks to increase customer loyalty, strengthen their brand with target customers, and reduce operational costs.
Features:
Because kiosks are typically deployed at multiple locations without on-site technical support, remote management has become an essential part of many kiosk deployments. Without it, a crashed kiosk displaying the "Blue Screen of Death" will remain unusable until a technician or trained employee arrives to reset the machine. A remote management package, however, enables administrators to troubleshoot their kiosks remotely, dramatically reducing annoying crashes and costly on-site service visits. With the ability to change settings and update software remotely, kiosk owners can apply the latest content, security patches and antivirus software to their kiosks without ever making a service call.
First and foremost, kiosk software such as Wire Spring's Fire Cast suite is used to provide a secure interface for public-facing kiosks. In many cases, kiosks are placed in environments where vandals might try to electronically attack and deface them, such as by pressing Control-Alt-Delete on the key board. As a first line of defense, software like Fire Cast OS will "lock down" the computer, making it inaccessible to intruders.